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Carliner: HRD Certification – Lessons for Technical Communicators?

Carliner, Saul. “Certification and the Branding of HRD.” Human Resource Development Quarterly 23, no. 3 (2012): 411-19.


Saul Carliner suggests that human resource development (HRD) is a growing professional area, but lacks official certification programs to train new HRD professionals. He uses this article to discuss what training programs are available and how these programs and aid the development of HRD professionals.

While the link between HRD professionals and technical communicators may seem tenuous, many of the arguments Carliner presents are applicable to the state of technical communication today. Carliner’s definition of a certification as “the validation of demonstrated competence in a particular field by a third-party assessor” is an important milestone. While there are numerous technical communication degree programs that allow students to demonstrate competence in many areas of technical communication, there are currently few avenues for technical communicator practitioners to establish an official demonstrated competence of their technical communicator abilities.

For technical communication to be taken seriously as a profession, certification programs need to be available and with the 2007-2009 work by Nancy Coppola to establish a broad body of knowledge, elements are in place to produce certification programs. With certification programs in place, practitioners can earn certification and are given avenues to maintain current skills and learn new skills, especially in a field as rapidly evolving as technical communication.

Carliner’s article is an example of how numerous certification programs can work together to engage the field and provide an aura of professionalization that provides authenticity and legitimacy to the profession.


Should Technical Communicators consider themselves “Human Resource Development Practitioners? Why or Why Not?

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